LCCI Programme: Terms and Conditions

  1. In order to enrol with Genesis Origo (GO)’s LCCI program, the student shall complete all personal particulars required in our GO Portal including your personal identification document.
  2. GO prepares you as an independent candidate to sit for LCCI examinations. You are responsible to register for LCCI examinations as a private candidate. GO will advise you the relevant details on how you could register for the LCCI examinations.
  3. As the course is online based, you are expected to have a min 3G Internet-Ready devices, including Android or iOS operating systems smart phones. It is recommended to access GO Portal using any Internet-Ready desktop/laptop computer or a tablet for the best experience. Our web-based GO portal runs on all commonly accessible browsers like Safari, Mozilla Firefox, Google Chrome, Microsoft Edge browsers.
  4. As GO is collecting your personal data, which may include sensitive personal data, please read Genesis Origo’s Personal Data Policy, which can be accessed HERE. You hereby expressly agree to our Personal Data Policy by accepting the terms and conditions of this enrolment.
  5. You will be given ONE YEAR access to the resources you have enrolled.  
  6. The administration fee is imposed on each intake enrolment. For example, if you have enrolled for January 2023 Level 2 Business Calculation and subsequently would like to add an additional subject Level 2 Cost Accounting for the same intake, we will not impose an additional administration fee for the additional paper. However, subsequent enrolment in another intake, for example, in June 2023, the administration fee will be imposed again. The administration fee is currently RM120.00.
  7. Refunds – GO operates a strict No-Refund policy. Any subject enrolled is not transferrable.
  8. Deferment – a request for deferment is allowed only if the request is made 1 week prior to the commencement of the 1st live class, where students have to submit a deferment request via our GO Portal contact form. Upon approval, your access to the enrolled subject will be discontinued, until being reactivated again, for the remaining duration. Max deferment of 6 months is allowed. No deferment request will be entertained after the commencement of the live class.
  9. LCCI Merit award scheme – GO will credit GEM (at the equivalent value of a percentage of the course fee paid for the respective paper. The percentages are published in our course fee structure). These GEMs are used to offset future enrolment with GO. There is no refund of any unused GEMs. GEMs are not transferrable nor convertible into cash.
  10. Affiliate Program – You may activate GO Affiliate Program only if you have registered as a GO Portal student for a min period of 3 months. GO Affiliate Program allows you to recommend your friends to study with GO. Upon successful enrolment of your recommended friend with GO, you will be credited with 8,000 GEMs. These GEMs are used to offset future enrolment with GO. There is no refund of any unused GEMs. GEMs are not transferrable nor convertible into cash.
  11. Course learning materials – Lecture Notes, Past Exam Questions, and Revision Packs are downloadable from GO Portal.
  12. GO reserves all rights to change the composition of the lecturing team or class timetable in the event of unforeseen circumstances.
  13. GO reserves all rights to deny enrolment of any student to study the LCCI program with us.
  14. Turnaround Time: Technical Support (within 30 hours), General Enquiry (within 48 hours), Other Enquiries via Contact Us Form (72 hours), Marking Turnaround Time for Tests and Mock Examinations (3 weeks).
  15. FREE TRIAL – upon successful registration as a GO Portal student, you are entitled to 3 free trial enrolments. The free trial is completely complimentary with no hidden charges, however, you will only be given limited access to view resources within the such enrolled subject and for a limited time of 2 weeks.
  16. Fees paid to GO do not qualify for tax relief in Malaysia.